InMotion Review: Reliable & Affordable WordPress Hosting
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Last Updated on August 1, 2019
If you’re interested in shared hosting, InMotion Hosting is worth consideration. If you’re interested in VPS, InMotion has you covered, too. And if you’re after reseller, dedicated, or managed hosting, the company has a plan to suit your needs.
A handful of hosting providers cover all facets of hosting, but few do it as well as InMotion Hosting. With that fact in mind, let’s dive into what this host has to offer — especially for bloggers and WordPress users.
- History of InMotion Hosting
- What Does InMotion Hosting Provide?
- Is InMotion Hosting Affordable?
- How Does InMotion Hosting Stand Out? Any Extras?
- Hardware and Security – Any Good?
- InMotion Hosting Customer Support
- Pros and Cons of InMotion Hosting – Plus Some Alternatives
- Frequently Asked Questions
- Should You Consider InMotion Hosting?
History of InMotion Hosting
InMotion Hosting started in 2001, so it’s been around for quite some time now. Two guys ran the office with just a few servers, a small office, and a router. The goal was to offer powerful hosting to small businesses, but it eventually blossomed into much more than that.
The Los Angeles office was initially run completely by the two co-founders, as they both worked on everything from site design to marketing to customer support.
What’s most interesting about InMotion Hosting is that it’s never accepted outside investments in the history of the company. This means it was completely bootstrapped by the founders themselves.
Over the years, InMotion Hosting made it a goal to provide a superior user experience along with a stable hosting environment. It’s safe to say they have done a great job so far, looking at the tens and thousands of satisfied customer reviews.
Growing and Growing
The next jump for InMotion Hosting came in the form of VPS hosting. Back in the early 2000s, companies either chose from shared or dedicated hosting. That meant smaller businesses were left out to dry if they wanted stronger performance.
Why? Because they couldn’t afford a dedicated host. InMotion Hosting filled that niche by becoming one of the first hosting companies in the world to provide VPS hosting. This allowed for scalability if you had a smaller business, keeping costs low but offering more control over the server.
What Does InMotion Hosting Provide?
Everything. That’s right. InMotion Hosting is a one-stop shop for all your hosting needs. Not only can you get website design services and domain names for free, but the hosting offerings span the entire spectrum. For someone looking to launch their first website or blog, freebies and extras as such are priceless.
InMotion Hosting has seasonal promotions for selected starter plans.
For example, shared hosting is its biggest service, supporting new webmasters that want affordable hosting without the burden of server control. And VPS hosting is provided for those that need to scale up, providing root access and more control over the server.
InMotion was one of the first companies to introduce VPS to the world. So, as you can imagine, the company is pretty adept at this service.
It also has options for dedicated servers, allowing users to control their own servers, with managed hosting options for all of the plans. Finally, InMotion has WordPress hosting, along with a full reseller program.
Uptime and Response Time
Two things not to be overlooked when selecting a hosting provider to go with are:
- Server uptime
- Response time
Both factors directly affect your experience as well as your visitors’ experience – you want to ensure site lives in the fastest and most reliable environment possible. Incompetence from the hosting provider’s side can impact your growing blog or business in severe ways. We have gathered some historical data of InMotion’s uptime and response time via Pingdom to give you a better idea:
|Month & Year||Uptime||Response Time|
|November 2018||100%||1,800 ms|
|October 2018||99.94%||1,852 ms|
|September 2018||81.79%||815 ms|
|August 2018||99.59%||512 ms|
|July 2018||99.73%||518 ms|
|June 2018||100%||478 ms|
|May 2018||99.75%||450 ms|
|April 2018||99.96%||473 ms|
|March 2018||99.91%||541 ms|
|February 2018||99.98%||550 ms|
The results for the past ten months were volatile for InMotion, with them averaging an average uptime of 98.07% and an average response time of 798.9 ms. In this case, InMotion customer would’ve been eligible for the compensation of a free month’s hosting each failing month. InMotion failed to meet the 99.9% guaranteed standard in multiple places.
Is InMotion Hosting Affordable?
Alongside InMotion Hosting‘s wide array if packages, the pricing spans are proportional to what you see and get. Starting out, we’ll talk about shared hosting, which InMotion calls Business hosting – it’s really just regular shared hosting.
Shared Hosting for Bloggers
Shared business hosting is cheap, but it’s pretty much the only type of hosting needed for small blogs and other websites. Essentially, you’re giving up performance and a little security for a better price. However, that performance drop usually isn’t noticeable as long as you don’t see high traffic often.
The shared hosting plans from InMotion Hosting aren’t the least expensive on the market, but they’re darn close. Three plans are currently offered for shared hosting, so you receive a little flexibility when it comes to selecting your features and the amount of storage and bandwidth you need. Although the plans are slightly different, they do have similar features. The prices for InMotion’s shared hosting plans range from $3.99 to $13.99 per month.
InMotion offers free advertising credits with all shared hosting plans.
The cheapest plan is a perfectly resource-packed option for a first-time blogger. If you anticipate more traffic and are indecisive of a plan, think about the resources you may need when your website grows – this can save you money and time in the long run.
What Do I Get with Shared Hosting?
Most shared plans come with at least two MySQL & PostgreSQL databases, unlimited disk space, unlimited monthly transfers for every single plan, unlimited email accounts for all plans, unlimited email storage for all plans, and at least two websites supported.
Shared hosting from InMotion.
Important features include in shared hosting plans are:
- A free domain registration for all plans
- Free website transfers when you need to move a website from another host to InMotion
- Free data backups with all plans
- A free website builder for making quick, small websites
- E-commerce support for some of the plans
- Support for programming languages like PHP, Ruby, Perl, and Python
- SSH access
- An easy module for quickly integrating with Google Apps
- Quick tools for installing WordPress, Joomla and PrestaShop
- Support for parked domains and subdomains
- Malware protection for all pricing packages
InMotion also has a 90-day money back guarantee.
VPS hosting sits right in the middle of shared hosting and dedicated server hosting starting at $19.99 per month for a managed plan.
VPS hosting is generally popular amongst growing online business who are experiencing one of the first few waves of scaling up to meet resource need. It’s slightly more expensive, but some features make it similar to a dedicated hosting plan. For example, you get root access to the server along with fewer websites sharing the server.
Overall, VPS hosting works nicely for many small to large websites, depending on how much you would like to customize your server. What’s cool about the InMotion VPS hosting is that it provides free server management if you’d rather focus on the day-to-day operations of your business.
Features of VPS Hosting with InMotion
The pricing plans are on par with the rest of the industry, and some of the features include the following:
- At least 4 GB of RAM
- At least 4 TB of monthly premium transfers
- At least 75 GB of fraud tolerant disk space
- Live snapshots with your backups
- A free SSL for building secure online stores
- The ability to configure your server with the tech your desire
- A free SSD
You also get a free dashboard that monitors all of your site resources, PHP 7 support, a free domain with all plans, free launch support, multiple dedicated IP addresses, free control panel licenses for all plans, and unlimited domains and websites allowed on your server.
You also get pretty much all of the features that come with shared hosting, except more allowance on some.
If your company needs to jump a step up from VPS hosting, you can always opt for a dedicated server. This means that your website, app, or software is the only item on the server. You maintain full control, which opens up all sorts of opportunities for performance, security, and customization.
While dedicated servers sound fancy and impressive, as a newcomer, you do not need to purchase this option. It is expensive and is recommended for large business who make full use of it, but it’s certainly useful to know all about it for future reference when you’ll need it.
The one downside to a dedicated server is that you typically need someone on your team who can manage the whole thing. You should also expect to pay the most for a dedicated server out of all the hosting solutions. The essential dedicated plan starts at $105.69 up to $519.49 per month.
What is Included?
Multiple dedicated server plans are shown on the InMotion website so medium-to-large businesses can take advantage without paying too much. The pricing looks more flexible than other competitors, so it’s not a bad idea to consider InMotion when looking for a dedicated server.
InMotion offers a generous amount of tools to help you build a successful website.
If you’re interested in a dedicated hosting plan, take a look at the general features below:
- Intel Xeon processors in all plans
- At least 2.8 GHz Turbo 4C/4T
- Software and hardware RAID
- At least 8 GB of RAM
- Free SSD with at least 500 GB of space
- Backup drive support
- At least 6 TB of data transfer
Other features include multiple IPs, a free control panel and WHM, a 100% network uptime guarantee, an option for managed hosting, and a Tier 1 network with great redundancy. These may seem like alien terms to you if you have not yet come across a dedicated server plan – but that’s okay – we are here to help you understand it.
The reseller hosting comes into play when you’d like to repackage and sell the hosting already provided through InMotion. Essentially, you can make money by finding your own clients, but you don’t have to pay for items like servers or datacenters. InMotion offers a solid plan to those of you wanting to enter the reseller space and sell your own branded hosting.
It sounds like a lot of work, right? We’re not saying it isn’t, but InMotion Hosting does make it a hell of a lot easier.
What is Included with Reseller Hosting?
You get free billing software to keep track of your clients, along with free SSD drives to keep your clients happy with speedy sites.
If you’re trying to make money by selling hosting, we recommend looking at some of the other offerings from the InMotion reseller program:
- Free backups
- Ability to white-label hosting services
- At least 80 GB of disk space
- At least 800 GB per month of bandwidth for your clients
- Unlimited control panels in all plans
Many of these perks are ones which some of the most popular hosting providers don’t offer, allowing you to out-market them significantly. Before jumping into reseller hosting, ensure you understand all features and aspects of web hosting as a whole.
InMotion Hosting for WordPress and Managed Hosting
The WordPress hosting isn’t much different from shared hosting, except that InMotion installs WordPress for you and gets all of the primary elements configured. Most of the time, you don’t need your host to do this since WordPress is pretty easy to use. However, some might feel intimidated with the process.
InMotion’s WordPress plans come with many perks.
WordPress has a bunch of benefits, especially for those of you new to blogging and website building. Starting with thousands of plugins and even more custom themes, you can do just about anything without coding knowledge. Some tasks which are made easy include:
- Increase site speed by caching
- Website analytics
- Drag-and-drop site builders
- HTML table creation without code
- Build new menus with a user-friendly interface – no coding needed
- Increase your site’s chances of ranking better in search engines – plugins like Yoast SEO
- Integrate affiliate links – referral links for products you may sell or recommend
- Author boxes – one-click wonder, quick designs
- Content presentation plugins – present your content in many aesthetically pleasing ways
Managed hosting is more relevant to the average webmaster since you might want to pass over the majority of hosting responsibilities to the InMotion team. Managed plans are paid for on an hourly basis, and you can ask for hosting management regardless of the type of hosting you have. So, shared, VPS or dedicated hosting can be managed.
E-Commerce Hosting with InMotion
Believe it or not, you can even set up an online store with InMotion without having to set eyes on a piece of code. By all means, there are necessary configurations which can’t be missed, including setting up payment gateways and the likes, but that is child’s play.
InMotion Hosting provides both shared SSD plans and VPS SSD plans for those looking start an e-store.
The cheapest plan starts at $3.99, currently on sale from $7.99 – this will bag you a shared e-commerce hosting plan with:
- Free domain
- Up to 2 functional websites
- Unlimited disk space and bandwidth
- Unlimited e-mail accounts
- E-commerce tools
- Marketing and security suite
- Free SSL certificate
- Free data backups
- Google integration
And much more.
The upper premium services provide similar perks, along with the necessary website builder options and e-commerce ready integration. Having a competent e-commerce friendly plan is worth it both monetarily and time-wise, not to mention the payment gateways compatible with the plans.
How Does InMotion Hosting Stand Out? Any Extras?
The company has developed an infrastructure that puts the customer first instead of cramming as many clients onto one server as possible. In addition, the hardware is solid, you can expect excellent customer support, and you’re going to have an easy time upgrading to VPS since InMotion hosting was leading the charge when VPS became a thing.
No matter how new you are, it’s never too early to think about scaling up, so these factors are good to bear in mind.
Furthermore, InMotion Hosting offers quite a few freebies when you’re signing up for hosting. Most hosting providers don’t give you free domains or data backups. InMotion Hosting does. Some hosting providers don’t offer free migrations (although many are starting to).
Extras and Integrations with InMotion
Regardless, InMotion hosting has done this for a while now. You’ll also notice that free SSLs are given out in every VPS plan. This way, your e-commerce sites are secure when people make transactions, and you’ll have an easier time scaling up.
Finally, InMotion provides all types of hosting. This is not uncommon, but most hosting providers excel in only one or two areas. On the other hand, some hosts only sell one or two types of hosting. InMotion Hosting sells it all and they do it very well.
Google Apps Integration – Hosting Your Mail with Google
InMotion Hosting allows you to fully integrate your G Suite account – if you do not yet have one, it’s worth checking out. G Suite has a range of useful applications to support you with almost any aspect of your content creation and management, as well as emails.
In order to set up your mail hosting via InMotion to Google Apps, you must simply follow InMotion’s guide to point your MX records in the right directions. This can be done via your control panel in 10 quick steps, which are:
- Log into your cPanel account
- Search for the ‘Domains’ section and select ‘Zone Editor’
- Select the domain which you are wanting to change the email hosting settings for
- Click on +MX Record
- Go to Google Mail and retrieve your priority number and mail server hostname – enter it as requested by cPanel
- Click add +MX Record
- Repeat steps 2 to 6 for the following 4 records
- When you’ve done all of your MX Records, go back to ‘Zone Editor’ in your cPanel under ‘Domains’
- Click on ‘MX’
- Delete all default MX Records
This set of instructions could be overwhelming if it’s your first time dealing with something in this category but not to worry. InMotion’s support team are quick, responsive and competent – you can have live help at the click of a button.
A Sweet, New Freebie for 2018: Free JetPack WordPress Plugins
For 2018, InMotion has sweetened the pot for WordPress plans — now their customers get access to either the JetPack Personal or JetPack Professional suites for free. The plugin comes preinstalled and integrates with your WordPress dashboard. JetPack is a multi-purpose plugin which can do more for your website than a single employee with a renaissance-like skill set.
You may already have heard of the free version of JetPack’s WordPress plugin. It offers some great tools like over 100 WordPress themes, Photon image CDN, brute force attack protection, and automated social media sharing.
JetPack Paid Features at No Extra Cost
But InMotion has gone a step further than a lot of other WordPress hosts. By partnering with Automattic (the founders of WordPress), InMotion now gives its WordPress customers additional JetPack paid features for no extra charge. That’s a savings of $39/year for JetPack Personal or $299/year for JetPack Professional. This offer of an InMotion WordPress hosting discount is attractive for many newcomers and rightfully so.
Here are some of the free JetPack features come with the following InMotion plans:
- WP-2000/3000 plans – JetPack Personal. In addition to the features included in the free JetPack plugin, you’ll also get daily automated backups, 30-day archive, automated spam filtering, and priority support.
- WP-4000/5000/6000 plans – JetPack Professional. All the features of the Personal JetPack plan, plus over 200 premium WordPress themes, real-time backups, automated security fixes, SEO marketing tools, and revenue generation tools.
- InMotion’s entry-level plan, of course, comes with the free version of JetPack.
Extra Upsells and Expenses
Let’s say you select one of the shared hosting plans to use for your website. You’re all ready to go and pay for the hosting. It’ll send you to the checkout area with options to prepay for a few years. This makes it a little less expensive in the long run, so you have the option to save money.
You select your domain to buy or transfer over the one you currently own. As mentioned above, each of the shared hosting plans gives you free domain names so you won’t have to worry about paying extra for that.
However, InMotion asks you if you’d like to pay for a few other upsells along the way. These are all completely optional, but some of them might work out nicely for your business:
- Domain privacy
- Additional domains
- Additional hosting
As you can see, the upsells are kept to a minimum, allowing you to go through the checkout process quickly. After that, you can select the location of your server then decide whether or not you’d like to get something like WordPress or PrestaShop automatically installed.
A Sturdy Control Panel – Why Care?
InMotion offers the classic cPanel control panel – an awesome tool to get things done in a fraction of a time which would otherwise take days, weeks or even months without the right help.
The only difference is that InMotion Hosting altered the cPanel slightly to suit them and their clients better. Even so, the program is incredibly intuitive and easy-to-use, with useful features on offer such as:
- Email management
- Application management and one-click installations
- Domain management
- File management
- Security options and backups
- Database creation and amendments
- Website metric monitoring
These are only the basic cPanel features you have on offer, not including the awesome extras which are exclusively available with InMotion only. One standout extra is Softaculous, which allows you to choose from hundreds of scripts online, allowing you to install programs at the click of a mouse.
Money-Back Guarantee and Free Domain
A 90-day money-back guarantee is offered to all customers. This is a rarity even in the web hosting space, with most companies offering 30-45 days at best, but not 90.
It has to be said, however, hosting providers never appreciate those who hunt for freebies and purposely abuse money-back guarantee offers, so they do keep an eye out. With that said, if you are genuinely unsatisfied with a service, you’ll be able to get full compensation and search for what’s right for you.
How can we forget about the free domain? InMotion offers a free domain upon starting your hosting journey with them.
Hardware and Security – Any Good?
Unless you have knowledge or interest in hardware, this is a daunting read – I’ll try to make it fun anyway. All hosting providers have hardware, physical pieces of kit which are usually in a super-secure facility somewhere remote.
InMotion Hosting offer an above industry standard uptime guarantee of 99.9%
Knowing the capability of what your hosting provider’s servers can handle is not only important but crucial. For this reason, we’ll cover some of the basics in terms of what hardware InMotion provides, where their datacenters are located, and how they are prepared to protect them. Don’t laugh – natural disasters have wiped out multiple terabytes of data before – that data would be lost without proper measures and backups in place.
Environment-Friendly Uptime Guarantees
To avoid the loss of precious client data, InMotion have top-notch Solid State Drives with a well-above-average speed which are located in 2 datacenters in the United States. According to the team’s website, InMotion Hosting has actually created an environmentally-friendly datacenter, cutting costs of maintenance significantly.
What’s more, InMotion offers a 99.9% uptime guarantee. This could be better, although what they offer is considered industry standard, so there isn’t much to be concerned about.
In the event of breaching this guarantee, InMotion provides a month’s worth of free service as compensation. Free backups are also inlcuded.
InMotion Hosting Customer Support
Since the beginning of the company, the CEOs have made it clear that the company is a customer support business over a hosting business.
As for the support modules, you can access a full support center with FAQs, articles, and a knowledge base. Their blog is useful for updates and interesting hosting information, while their YouTube channel gives you a visual peek into hosting products.
A great support team with plenty of online resources.
A forum lets you chat with people who also use InMotion Hosting. You can also phone, live chat, email, or submit a ticket when having problems. Overall, InMotion Hosting has every aspect of support covered, just like its founders intended.
Pros and Cons of InMotion Hosting – Plus Some Alternatives
They have the full package, they appeal to the public eye, but thinking practically – what are the upsides and downsides of InMotion hosting, specifically taking newbie webmasters and bloggers into account?
- Solid State Drives with enhanced performance, keeping your data secure
- Free backups for all clients
- Go-to knowledgebase and high-quality support
- Sturdy and secure US-based datacenters
- Plenty of freebies to benefit from as a webmaster
- It takes a while for InMotion to activate your hosting account after purchase
- Premium support is only available with more expensive plans, although standard support is great
- Uptime guarantee could be better than industry-standard, considering the overall caliber of the host
Assuming you paid attention while reading this review of InMotion Hosting, you’ll have an idea of where their strengths and weaknesses lay. If you’re thinking InMotion might not be quite right for your particular project, we have included three alternative hosting providers to consider, which are BlueHost, SiteGround, and A2 Hosting.
Take a look at their basic shared hosting plans side-by-side and decide for yourself if it’s worth checking out a review for either of them before you commit to InMotion. All the following hosts are great for bloggers and new webmasters who are looking to get started.
|Money-back guarantee||90 days||30 days||30 days||30 days|
Frequently Asked Questions
Here are a handful of common pre-sales questions about InMotion Hosting. Have another question? Just leave a comment, and well try our best to find out for you.
How long does it take to set up a blog with InMotion Hosting?
Depending on your experience and skill level, you can have a live blog with functional pages up and running in a matter of minutes. If you have content which is ready to go that is. In any case, with the help and ease of InMotion’s one-click WordPress install, you can have a manageable site almost instantly.
What does an SSL certificate do and do I get one?
An SSL certificate is responsible for encrypting data two-ways. When an SSL certificate is active, your website displays a green padlock located at one end of the URL bar in the visitor’s browser. This means your website is trusted and secure, creating many reapable benefits like user trust and brand strengthening.
Is the cheapest plan really enough to get started?
Generally speaking, yes. InMotion’s cheapest shared plan is more than adequate to start an average website. With plenty of resources and very few limitations, you could see yourself through with the same plan for quite some time, unless you experience an abnormal traffic spike. In which case, you would be able to upgrade and simply pay the difference in plans.
Should You Consider InMotion Hosting?
Let’s break down the pros and cons.
You should definitely go with InMotion if you want an independent company with some of the best customer support in the business, you need speedy shared hosting, or you require affordable VPS or dedicated hosting.
This hosting provider might not be the best fit if you’re being really budget-conscious and are after the bottom-dollar deal.
All around, InMotion is a solid hosting choice. And while there may be some people who don’t find what they need here, you’d be hard-pressed to find a site owner this provider can’t help.