Hosting24 Review: User-Friendly Hosting and Tools for Bloggers
Multiple web hosting options, reasonable prices, free automated backups, and solid scripts are among the features offered to bloggers by Hosting24. Let’s take a closer look to see if this web host is a good match for the needs of bloggers.
Features for Bloggers and Small Businesses
Hosting24 supports both Joomla and WordPress, offering one-click installation buttons, some interesting add-ons, and simple control panels for managing your files.
The types of hosting sold by Hosting24 include shared, VPS, and reseller hosting. The company doesn’t have any dedicated servers, but a VPS is usually enough for a blogger or small business. The great thing is that the VPS allows you to scale up your blog without having to switch to another host. So, if a stampeding herd of readers barrels into to your site, all you have to do is call Hosting24 and make the jump to a VPS.
A free premium domain is provided with all plans, although there are plenty of cheap domains out there. You also get automatic weekly backups. You don’t have to pay extra for this like you would with many other hosts. Bloggers need these backups in case of a hack attack, file corruption, or some other mishap. With a backup, you can completely restore your site from a previous point in time.
The free account setup is another reason Hosting24 stands out. Bloggers should be focusing on what articles they’re going to write upon launch, not setting up the blog. Sure, you’ll want to have a hand in the design, but often the hosting setup side of things takes away time from content production.
At some point, many bloggers want to find a way to monetize. If you start getting more visitors, and those visitors are showing interest in your content, it might be time to open an online store. The options of what to sell are endless. For example, many bloggers write and sell e-books. Some sell online video courses. Others find related products to market or decide to sell branded merchandise like t-shirts and coffee mugs.
Keep your e-commerce options open by making your host supports an online store well.
Hosting24 integrates with osCommerce, with an easy installation button and help from Hosting24 in getting things set up. The osCommerce system supports small and large stores, so you could sell one or two e-books or hundreds of relevant products.
Ease of Design
One of the most important tasks you need to accomplish is designing the look and functionality of your blog. You need to think up great content ideas, but you also want it wrapped in a modern, beautiful design. The problem here is that many bloggers don’t have experience with coding or development in general. Even if you are more experienced, a DIY website builder will still speed up the process.
Hosting24 has two site builders you can choose from. One is called RvSiteBuilder, while the other is Zyro SiteBuilder. Both of them have demos on the Hosting24 website, so you can decide which one you like best.
In short, both provide drag-and-drop elements for quickly making your blog look more professional. You don’t have to worry about complicated coding or working with files since the builders have elements like images, videos, text boxes, and more. You even have the opportunity to choose from some impressive-looking templates.
The Story Behind Hosting24
Founded in 2006, the Hosting24 brand captured a healthy portion of market share with its high-value hosting plans. As the company evolved, it eventually started offering a wider variety of plans, along with reseller hosting and domain names.
What seems to make Hosting24 different is that the customer support is superior to even some other hosts known for quality support. The company has made a choice to offer support mainly through live chat and a ticketing system. The reps are on call 24/7/365, so each customer gets to chat with someone, regardless of the time. Not only that, but the customer service goes above and beyond to help answer your questions and provide solutions without you having to learn much about hosting. Handling issues via live chat offers convenience: no hold music or phone redirects.
The Hosting24 servers are located in the USA and UK. These are privately owned and stored in highly-secure datacenters. The primary datacenter is in Asheville, North Carolina.
One interesting part about the Hosting24 corporation is that it is part of the Hostinger International Group. This group is an accredited ICANN registrar, meaning that all Hosting24 users can register domain names directly through Hosting24. There’s no need to go through a third-party vendor. This process makes the purchase more secure, and you know you can trust where you’re buying the domain name from.
The Customer Support Team
Hosting24 has a dedicated group of tech reps on-call 24/7 through email and live chat. There are people on the team who monitor the server systems at all times as well.
As stated, the majority of customer support goes through live chat or a ticketing system. Therefore, you click on the live chat area on the bottom right-hand corner, then fill in information like your name, message, and email address. This leads you into the chat module with one of the customer support reps. You can also access the knowledgebase after clicking on the chat button.
The knowledgebase is filled with articles on topics like running cronjob, CloudFlare, and subdomains.
There doesn’t seem to be any listing of a phone number, so that might turn some users off. However, the live chat support gets you a quick reply, so that’s often considered a better option anyway for hosting customers.
Finally, Hosting24 also provides a community forum to chat with other users and share your experiences and questions. The hosting blog is filled with information, updates, and tutorials to guide you through your journey, though it hasn’t been updated in quite some time. The company also has a Facebook page and a newsletter, rounding out the wide range of support resources Hosting24 offers.